Company Overview
ABOUT BIGOGABigoga lighting company limited is a lighting supply company that has been operating for more than 6 years in the electronics industry and for the past years in aluminum lighting products.We started Bigoga with the desire to introduce to the market a range of premium quality LED luminaires suitable for both the architectural and residential markets. Through a combination of attention to detail and a desire to respond to the needs of the market and the installers of our fittings, we have developed a series of product families that represent the best available products in their class. Our aim is to develop and deliver LED light fittings that represent the absolute best combination of quality, performance and price. Local AssemblyOur factory is in Guzhen, Zhongshan City, a town 40 mins far from Guangzhou south railway station. Here we assemble luminaires "to order" and achieve leadtimes that are much faster than many of our competitors, assisting our customers with their own project development timeframes. There are busy times of the year when things can get a little hectic but in general we aim to have all custom orders out the door within 7 - 10 working days. Off course, for stocked items we generally dispatch same day. Product DevelopmentWe are actively developing new products all the time as well as refining existing products, responding to customer feedback in an effort to continuously improve our range. One example of this is the rapid development of LED technology and the need to keep up with these changes to optimise our products' efficiency. Many of our products are the direct result of suggestions by customers who saw a need for a particular luminaire or accessory and we were able to bring to market something that suited. As a result of this process, all of our product specifications are subject to change from time to time. If there is an aspect of a product that is critical to your project, please contact us to check on the latest specification. Customer ServiceApart from delivering great products, our main committment is to deliver the best customer service possible. From pre-sales support to post-sales service and product warranty issues, Bigoga stands apart from the crowd in our dedication to customer service and in building lasting relationships with our customers and their end users.